TELEPHONE SYSTEMS SETUP

 

 

For businesses that rely on the Internet as a critical part of their communication system, TechSite America includes support for low- to high-capacity VoIP interface cards that can be installed in the server. This capability provides small- to medium-sized businesses with a lower cost of entry for VoIP than traditional systems because it is fully integrated with the TechSite America telephone system

Dial any user’s extension directly, without an access code. Users on either server can dial each other directly, or select extensions for call forwarding and routing lists regardless of whether they are local or remote. In addition to calling extensions, users can dial # to log in and check remote voice mailboxes, or 411 for the remote Server’s dial-by-name directory.


Local and remote users appear together in the Client’s Users view, Place Call window, and other user lists.


Select any user when placing a call, transferring a call or creating a conference call.

 

Search for any user in the dial-by-name directory.

 

Forward calls to any extension, or include any extension in a routing list.

 

Place external phone calls through the remote server. Users can call remote phone numbers as if they were local phone numbers, such as calling directory assistance in another city.

 

Place outbound Centrex/PBX calls through the remote server. Users can dial remote Centrex/PBX extensions as if they were local, such as extensions on a legacy PBX system connected to the remote server.